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RETURN POLICY

 

....RETURN POLICY :  All returns require written authorization. Packages must be clearly marked with an RGA # on the exterior of  the package. Any package returned without an RGA # clearly displayed will not be accepted. 

....RETURN OF DEFECTIVE MERCHANDISE : Defective or failed material to be held at the buyer's premises until authorization has been granted by the seller to return or dispose of merchandise. Merchandise that is to be returned for final inspection must be returned freight prepaid or by use of a call tag. Items will be repaired or credit will be issued for material found to be defective upon our inspection based on prices at the time of purchase.

....MERCHANDISE ORDERED IN ERROR : Standard packaged merchandise only may be returned, provided that the merchandise is in the original buyers possession not more than 30 days. If merchandise is accepted for return, merchandise must be returned freight prepaid, and buyer will be charged a minimum 15 % restock charge. Some items such as solenoid coils are non-returnable. Electrical & special order items may not be cancelled and are non-returnable.

Phone: 877-357-6491

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